All electronics users are accustomed to the fact that the software of devices needs to be constantly updated to improve functionality, improve security, etc. But this does not apply to professional equipment. Crypton equipment is used mainly by TV companies and Internet service providers for TV broadcasting. Any defects or instability in work can spoil the mood of tens of thousands of viewers. Realizing this, Crypton conducts very serious testing of devices with fixing all errors and failures when exposed to destabilizing factors. This work is very time-consuming and laborious. Special equipment is used.
If the device works and fulfills its functionality, then update the software is not needed! Please note that your device with the new program isn't testet! So the possibility of updating the software is provided, but the software is not available on the website. This is done on purpose so that a TV company employee who is accustomed to updating his gadget, without the knowledge of the management, would not have the opportunity to reflash the device!
Sometimes it is necessary to update the software of professional receivers with the advent of a new scrambling system and CAM modules, new high-speed satellite transponders, new satellite broadcasting formats. In this case, our support service responds quickly and provides the necessary update.